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Tech Support Made Simple for Everyone

No more tech headaches. Get expert remote support from friendly professionals who speak your language, not tech jargon.

Say Goodbye to Tech Frustrations

Our remote tech support service is designed specifically for people who aren't tech-savvy.

Video-Guided Support

See and follow along as our experts guide you through solutions with clear video instructions.

Video Guided Support

Remote Access Help

With your permission, our techs can securely access your device to fix issues without you lifting a finger.

Remote Access Support

Plain English Explanations

We explain everything in simple terms you'll understand – no confusing tech jargon.

Simple Tech Explanations

How Our Support Works

Getting help is easy with our simple 3-step process.

1

Connect With Us

Reach out through our website, phone, or app. No appointment needed – we're available 24/7.

2

Explain Your Issue

Tell us what's wrong in your own words. We'll ask the right questions to understand the problem.

3

Get Guided Support

We'll solve your issue through video chat or remote access, explaining every step along the way.

Tech Support Process

Trusted by Non-Tech People Like You

Here's what our customers say about our jargon-free support service.

Eleanor Simmons
Eleanor Simmons

Retired Teacher

"I was terrified of breaking my computer until I found this service. They walked me through fixing my email issues so patiently. Now I feel confident enough to help my friends too!"

Marcus Johnson
Marcus Johnson

Small Business Owner

"When my point-of-sale system crashed during our busiest weekend, I was panicking. Their tech fixed it remotely in 20 minutes! No complicated explanations, just solved the problem quickly."

Priya Patel
Priya Patel

Healthcare Worker

"I needed to set up secure video calling to check on my elderly patients. Their team not only set everything up but also created simple guides for my patients to follow. Worth every penny!"

Simple, Transparent Pricing

Choose the plan that works best for your tech support needs.

Basic

$19.99

Per month

  • 2 support sessions per month
  • Email support
  • Response within 24 hours
  • Remote access support
  • Video guidance
Choose Basic

Premium

$39.99

Per month

  • Unlimited support sessions
  • Priority email & phone support
  • Response within 2 hours
  • Remote access support
  • Video guidance
Choose Premium

Family

$59.99

Per month

  • Support for up to 5 devices
  • 24/7 priority support
  • Immediate response
  • Remote access support
  • Video guidance & tutorials
Choose Family

Frequently Asked Questions

Everything you need to know about our tech support services.

We support all major computers (Windows, Mac, Linux), tablets, smartphones (iOS and Android), smart TVs, printers, and most common smart home devices. If it connects to the internet, chances are we can help with it!

Our remote access is completely secure and requires your explicit permission. You can watch everything our technicians do on your screen, and access is terminated as soon as the session ends. We never access your device without your knowledge or permission.

If we can't resolve your issue, you won't be charged for that session. Our satisfaction guarantee means we only charge when we solve your problem. If it's a hardware issue requiring physical repair, we'll guide you to the best local repair options.

Premium and Family plan members receive priority support with wait times typically under 15 minutes. Basic plan members usually receive support within 24 hours. For urgent issues, we offer an emergency support option for an additional fee.

Absolutely! That's actually our specialty. Just describe what isn't working or what you're trying to do, and our technicians will diagnose the problem and find the solution. We're experts at translating tech problems from plain English into technical solutions.

Meet Our Tech Support Heroes

Friendly experts who speak your language, not tech jargon.

Olivia Wayland

Olivia Wayland

Support Lead

Jason Rodriguez

Jason Rodriguez

PC Specialist

Amina Patel

Amina Patel

Mobile Expert

Miguel Santos

Miguel Santos

Smart Home Guru

Ready for Stress-Free Tech Support?

Get started today and say goodbye to tech frustrations forever.

  • No contracts or hidden fees
  • Cancel anytime
  • Satisfaction guaranteed

Get Started Now

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